Close
Menu
QR Code

Scan QR to get here

Hotmark POS

Key Benefits & Features of Cloud POS


  • No Hardware Lock-In - Works on any device (PC, tablet, mobile), no need for expensive POS-specific hardware.
  • Easy Setup, No IT Cost - No professional service required for software/hardware installation or configuration.
  • Data Security & Reliability - Sales data is stored in the cloud, safe from local device crashes or data loss.
  • Go Cashless, Stay Safe - Reduce reliance on cash handling; minimize risks of theft, robbery, or daily bank deposits.
  • Flexible Payment Options - Supports e-wallets, cards, online payments, and more.
  • Automatic e-Invoice Delivery - Digital invoice sent instantly to customers; printing receipt is optional.
  • Real-Time Access Anywhere - Business owners can track sales, inventory, and reports anytime, anywhere.
  • Scalable & Always Updated - System updates happen automatically with no downtime or manual effort.
  • Lower Cost of Ownership - Save on hardware, IT support, and cash-handling overheads.
  • Environment Friendly - Reduce paper use with digital invoices and reports.

Key Benefits & Features of Cloud POS


  • No Hardware Lock-In - Works on any device (PC, tablet, mobile), no need for expensive POS-specific hardware.
  • Easy Setup, No IT Cost - No professional service required for software/hardware installation or configuration.
  • Data Security & Reliability - Sales data is stored in the cloud, safe from local device crashes or data loss.
  • Go Cashless, Stay Safe - Reduce reliance on cash handling; minimize risks of theft, robbery, or daily bank deposits.
  • Flexible Payment Options - Supports e-wallets, cards, online payments, and more.
  • Automatic e-Invoice Delivery - Digital invoice sent instantly to customers; printing receipt is optional.
  • Real-Time Access Anywhere - Business owners can track sales, inventory, and reports anytime, anywhere.
  • Scalable & Always Updated - System updates happen automatically with no downtime or manual effort.
  • Lower Cost of Ownership - Save on hardware, IT support, and cash-handling overheads.
  • Environment Friendly - Reduce paper use with digital invoices and reports.

POS Features

No Feature Hotmark POS Smart Hotmark POS Traditional Basic POS
1 Cloud-Based Access ✅ Access from anywhere, anytime ✅ Access from anywhere, anytime ❌ Only available at physical terminal
2 Offline Mode Support ✅ Works offline & syncs automatically ✅ Works offline & syncs automatically ⚠️ May require internet or manual sync
3 Real-Time Inventory Sync ✅ Auto-updates across all outlets and online store ✅ Auto-updates across all outlets and online store ❌ Manual updates needed
4 Upgratable e-Commerce ✅ Seamless with Hotmark e-Commerce platforms ❌ No cross-platform integration
5 Mobile & Tablet Friendly ✅ Works on Android, iPad, desktop, laptop ✅ Works on Android, iPad, desktop, laptop ❌ Mostly tied to a fixed terminal
6 Barcode Scanning ✅ USB & Bluetooth barcode scanner supported ✅ USB & Bluetooth barcode scanner supported ✅ Supported (basic)
7 CRM & Membership Loyalty ✅ Built-in customer management & loyalty tracking ❌ Not available
8 Multi-Store Management ✅ Centralized management for multiple branches (Optional) ❌ Separate systems per outlet
9 User Role & Staff Tracking ✅ Staff login, actions logging, and performance tracking ✅ Staff login, actions logging, and performance tracking ❌ Basic or no staff tracking
10 Multi-Payment Support ✅ eWallets, cards, cash, QR, FPX, Stripe ✅ eWallets, cards, cash, QR, FPX, Stripe ⚠️ Often limited to cash or card only
11 Automatic Tax Handling (SST) ✅ Built-in SST support with reports ✅ Built-in SST support with reports ❌ Manual SST calculation
12 Real-Time Reporting & Analytics ✅ Sales, tax, inventory & staff reports in dashboard ✅ Sales, tax, inventory & staff reports in dashboard ❌ Manual data consolidation required
13 Custom Receipt Printing ✅ Thermal printer + Digital Receipt ✅ Thermal printer + Digital Receipt ✅ Limited format customization
14 Multi-Language Interface ✅ English, Bahasa Melayu, Chinese supported ❌ English only (in most cases)
15 Product Import (CSV Bulk Upload) ✅ Assign products/categories to POS outlets via CSV ❌ Manual data entry
16 Progressive Web App (PWA) ✅ Installable as native-like app on mobile devices ✅ Installable as native-like app on mobile devices ❌ Not available
17 Hardware Requirements ✅ Lightweight, runs on any browser/device ✅ Lightweight, runs on any browser/device ❌ Requires dedicated POS terminal hardware
18 PIM System Integration ✅ Sync product info across multiple systems ✅ Sync product info across multiple systems ❌ No integration capabilities
19 Touch Screen Ready ✅ Yes ✅ Yes ⚠️ Not support or limited
20 Bill On-Hold ✅ Yes ✅ Yes ❌ Not support
21 Direct Discount ✅ Yes ✅ Yes ❌ Not support
22 Complex Structure Discount ✅ Yes ✅ Yes ❌ Not support
23 Voucher Discount ✅ Yes ✅ Yes ❌ Not support

POS with e-Commerce Smart Edition 

  Domain Elite Smart Advance
  Standard Domain ● ● ●
  SSL Secure Protection ● ● ●
         
  Hosting Elite Smart Advance
  US World Class Hosting ● ● ●
  Performance: SSD Class ● ● ●
  Storage Class: 15GB ● ●  
  Storage Class: 35GB   Optional ●
  Storage Class: 2,000GB   Optional Optional
  Storage Class: 4,000GB   Optional Optional
  World Class Firewall ● ● ●
  Email & Webmail Service* Optional Optional Optional
  Disaster Recovery Backup* ● ● ●
         
  Business Study Elite Smart Advance
  Business Opeeration and Transforming Study *   ● ●
         
  Web Design Elite Smart Advance
  One Time Web Structuring and Design ● ● ●
         
No e-Commerce Features Elite Smart Advance
1 One Click Sign-Up and Sign-In ● ● ●
2 Special Deals Features ● ● ●
3 Auto New Arrival, Hot Selling, Features Products Showcase ● ● ●
4 Waze Navigation Integrated ● ● ●
5 Advance Discount Structure ● ● ●
6 Batch Voucher   Optional Optional
7 Gift Voucher ● ● ●
8 Selling E-Voucher as Product   Optional Optional
9 Auto Birthday Greeting and Reward   ● ●
10 CRM Loyalty Point Program   ● ●
11 Customer Referral Reward Program   ● ●
12 Multi Level Customer Commission Reward Program (MLR)   Optional Optional
13 Multi Level Price Structure   ● ●
14 Abandont Cart Follow-up   Optional Optional
15 Membership as Product   Optional Optional
16 Support Multi Payment Gateway: Billplz, eGHL, iPay88, MOLPay, Paypal, Alipay, Touch’n Go, DuitNow, COD and more. ● ● ●
17 Advance Multi Shipping ● ● ●
18 Advance Multi Shipping, tracking integrated with: Aramex, Citi-Link, DHL, FedEx, FMX, GDex, J&T, Nationwide, POS Laju and more. ● ● ●
19 Schedule Delivery   Optional Optional
20 Delivery Postcode Management   Optional Optional
21 Customer and Business Owner Notification ● ● ●
22 Blog & Discussion Forum   ● ●
23 Customer Review & Ranking ● ● ●
24 Customer Viewed Products Histories ● ● ●
25 Booking and Reservation   ● ●
26 Products Cross Selling System ● ● ●
27 Auto Product QR Code Generator   ● ●
28 Customer Service Helpdesk with KPI ● ● ●
29 Low Level Stock Alert ● ● ●
30 Products Comparison ● ● ●
31 Customer File Upload Management System   Optional Optional
32 Product Realtime Product Dimension Price Calculation   Optional Optional
33 Facebook Chat Integration ● ● ●
34 Whatsapp Chat Integration ● ● ●
35 Theme Layout & Design Manager   Optional ●
36 Multi Language Support   ● ●
37 Social Media Connect ● ● ●
38 CMS (Contains Management Systems) ● ● ●
39 Back Office User License 1 5 50
40 Back Office Optional Additional User License   ● ●
41 Internal Memo Management   ● ●
42 Point-of-Sales   Optional Optional
43 KDS (Kitchen Display Solution)   Optional Optional
44 Employee Commission and Performance   Optional Optional
45 B2B (Business to Business) Enabler     ●
46 Auto Invoice ● ● ●
47 Multi Countries TAX Structure     ●
48 Multi Currency Support   ● ●
49 Multi Store System     ●
50 Real-Time BI Analysis ● ● ●
51 Inventory Management ● ● ●
52 Advance Warehouse Management Systems     ●
53 Staff Permission Profile   ● ●
54 Auto Daily Backup and Recovery ● ● ●
55 Support Facebook Pixel ● ● ●
56 Support Google Analysic ● ● ●
57 Support SEO (Search Engine Optimazation) ● ● ●

* Terms and Conditions Applies.

Why Hotmark POS


Cloud POS

• Cloud Based Application
• Website with Digital Menu
• No Installation Required
• E-Receipt
• High Device Compatible (Any hardware and software with browser)
• Available Anytime Anywhere (Road Show, Temp Counter, On the go and etc.)

Inventory Management

• Stock Control
• Low Stock Alert
• Pre-Order (Back-to-Back Order)
• Product Matrix

Customer Relationship

• QR Code
• One Click Sign-Up
• Membership Benefit
• Loyalty Point Reward
• Customer Referral Reward
• Birthday Reward
• Price Structure

Power Expansion - Digital Voucher Solutions


Traditional Voucher Pain Points

  • Slow & Complicated Process - Finance needs to authorize, IT prepares setup, then print hard copies, and finally operations must distribute to stores.
  • High Operational Cost - Printing, distribution, and manual handling create unnecessary overhead.
  • Risk of Theft or Loss - Physical vouchers can be stolen, misplaced, or go unaccounted for, requiring stock take and audits.
  • Difficult to Verify - Hard to detect fake vouchers or prevent unauthorized re-use, leading to financial losses.
  • Limited Control - Tracking redemption and balancing accounts across multiple outlets is time-consuming and error-prone.

With Our Real-Time Digital Voucher Solution

  • Instant Issuance - Vouchers are generated and activated in real-time, no printing or distribution needed.
  • Easy Management - Full control through the system dashboard; no IT or finance department bottleneck.
  • Secure & Fraud-Proof - Every voucher is unique, digitally tracked, and cannot be duplicated or reused.
  • Better Customer Value - Customers can buy vouchers online or in-store instantly (e.g. Pay RM100, get RM125 value).
  • Advance Cash Flow - Businesses receive money upfront while customers enjoy later redemption.
  • Customer Loyalty Lock-In - Vouchers ensure repeat visits and stronger long-term relationships.

Power Expansion - Digital Voucher Solutions


Traditional Voucher Pain Points

  • Slow & Complicated Process - Finance needs to authorize, IT prepares setup, then print hard copies, and finally operations must distribute to stores.
  • High Operational Cost - Printing, distribution, and manual handling create unnecessary overhead.
  • Risk of Theft or Loss - Physical vouchers can be stolen, misplaced, or go unaccounted for, requiring stock take and audits.
  • Difficult to Verify - Hard to detect fake vouchers or prevent unauthorized re-use, leading to financial losses.
  • Limited Control - Tracking redemption and balancing accounts across multiple outlets is time-consuming and error-prone.

With Our Real-Time Digital Voucher Solution

  • Instant Issuance - Vouchers are generated and activated in real-time, no printing or distribution needed.
  • Easy Management - Full control through the system dashboard; no IT or finance department bottleneck.
  • Secure & Fraud-Proof - Every voucher is unique, digitally tracked, and cannot be duplicated or reused.
  • Better Customer Value - Customers can buy vouchers online or in-store instantly (e.g. Pay RM100, get RM125 value).
  • Advance Cash Flow - Businesses receive money upfront while customers enjoy later redemption.
  • Customer Loyalty Lock-In - Vouchers ensure repeat visits and stronger long-term relationships.

Power Expansion - Multi Business Multi Store


Upgradable Multi-Store Features - Grow Without Limits
  • Seamless Expansion - Start with one outlet, then easily add more branches or kiosks under the same system.
  • Centralized Management - Manage all stores’ sales, inventory, pricing, and promotions from one dashboard.
  • Real-Time Visibility - Track each store’s performance instantly, compare sales, and monitor stock across locations.
  • Flexible User Access - Assign roles (cashier, manager, admin) per store while keeping owner full control.
  • Shared Customer Loyalty - Customers can earn/redeem rewards across all branches, building stronger loyalty.
  • Unified Product & Pricing Control - Update products or prices once, apply them across selected stores instantly.
  • Inventory Optimization - Transfer stock between stores, reduce overstock/shortages, and improve cash flow.
  • Scalable Infrastructure - System grows with your business, no need for new installations or separate software.
Close